March 18, 2020

(No More) Surprise Pouch With Every Order

A pile of pouches of various sizes and colors.

Surprise Pouch with every order

UPDATE: We've exhausted our supply of complimentary Organizer Pouches and this offer has ended. Thanks to everyone who took part!

Now through whenever, we’re going to include a complimentary surprise pouch with every order. All orders shipped today (03/18) received the surprise pouch. You don’t need a code, you don’t need to ask for it — we’re just going to put a surprise in every box that goes out the door. Here’s why we’re doing this:

  1. Surprises are fun. We need some fun right now.
  2. Giving stuff to people is fun. We need that too.
  3. We want to thank you for hanging in there with us during this time.

Most of our crew is at home, but there’s a crew-of-few working here to wrap things up. Nik, Darcy, and Tom (the owners of TOM BIHN) are working and will continue to work even after everyone else heads home; they're shipping orders, processing returns, and designing and making new bags. Darcy's learning to cut fabric this week and Tom and Nik will be sewing bags that we hope to make available for purchase soon. For a full update on our customer service and shipping hours, see this post.

In other recent news....

How to clean (and disinfect) your TOM BIHN bag

Our Efforts in response to COVID-19


M.A. - April 17, 2020

Thanks so much for doing this! I didn’t get to take part, sadly, since I was stuck trying to decide between colors, but this was really appreciated and I could feel the mood rising from stressed people on the forums and elsewhere online.

Anonymous - April 2, 2020

I love doing business with you folks. You have a social conscience and you are amazing people. And let’s just say right out front your products are amazing, thoughtful, and sturdy.

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We're the TOM BIHN crew: we design bags, make bags, ship bags, and answer questions about bags. Oh, and we collaborate on blog posts, too.