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Contact Us

We’re answering emails and live chats remotely Monday - Friday from 6:30am - 3:00pm Pacific Time. To support our work from home, we ask that you email or live chat instead of calling us on the phone (thank you!)

Email & Live Chat Support

Monday - Friday
6:30am - 3:00pm Pacific Time


All orders for bags and face masks ship within 1-3 business days (often much sooner!) of the order being placed. We offer a variety of USPS and UPS shipping options.

Factory Showroom: Closed

As a precautionary measure and for the safety of our employees, we have decided to close our Seattle Factory Showroom to the public for the foreseeable future. We are offering free standard shipping within Washington State instead of curbside pick-up. 

4750A Ohio Ave S.
Seattle WA 98134


Frequently Asked Questions