TLDR; full description below jump down
- General information: CDC: Use of Cloth Face Coverings to Help Slow the Spread of COVID-19 see also The Atlantic: The Real Reason To Wear A Mask
- Read the warning and instructions for use. For sanitization purposes, make sure to wash and dry your mask before first use/wear; see CDC: How to Wash Cloth Face Coverings and World Health Organization / Coronavirus disease (COVID-19) advice for the public: When and how to use masks for more instructions.
- For every mask you buy, we'll donate a mask to a person in need; we've donated over 115,000 masks as of 07/18. Track our efforts in this public spreadsheet.
- Made in U.S.A. / Made in Seattle
- We are accepting bulk orders: email@example.com
- To simply donate to our efforts and not receive a mask, please see our DONATION ONLY page. Note: not tax-deductible.
- Two layers of pre-shrunk 65% polyester / 35% cotton blend (not medical grade materials)
- Looking for a 100% Cotton mask? See our V2 Reusable Cloth Face Mask. Looking for a three layer mask? See our V3 Reusable Cloth Face Mask. Looking for our upcoming V4 Mask? See our 100% Cotton Flannel V4 Mask and our 100% Cotton Twill V4 Mask. V2, V3 and the V4s also have adjustable ear loops.
- Two sizes: Small/Medium and Medium/Large. Click for more on sizing.
- Comfortable non-elastic stretch ear loops.
- Clever, customizable nose bridge slot that allows you to replace the metal piece that conforms the mask to your nose. We include one pre-inserted twist-tie with each mask.
- We've posted our mask pattern + video instruction so you can make it at home.
- We want you to be happy with your masks! If there's anything that doesn't work for you *or* if you love your masks, firstname.lastname@example.org Here's more information on returns.
- We know you care about our safety at the Seattle factory as much as we do. Here's some of the safety precautions we've been taking.
Our Reusable Cloth Face Mask is designed to be simple so we can manufacture as many as possible. It also has a few thoughtful features, such as comfortable, non-elastic yet stretchy and conforming ear loops and a bendable nose bridge. It’s made out of two layers of 65% polyester / 35% cotton blend fabric and is meant to be machine washed/machine dried. (Please see "How To Wash Cloth Face Coverings" on the CDC website.)
If you are with a business who would like to order a large / bulk quantity of masks, please email@example.com with the desired quantity. Bulk pricing is available.
Comfortable Ear Loops
We wear our Reusable Cloth Face Masks all day while we’re at work here at the TOM BIHN factory in Seattle, so we know what it’s like to wear a mask all day.
Comfort — especially around the ears — is important. The fabric we’re using for our ear loops is the most comfortable option we’ve found, and it’s also durable — more comfortable and more durable than the elastic we tested, yet still stretchy enough to fit faces and ears of various shapes and sizes.
Bendable Nose Bridge w/removable conforming piece
We’ve added a fabric slot over the nose bridge; your mask will arrive with a twist-tie inserted into the slot that can be bent to conform your mask over your nose. Many folks find the twist-tie to be conforming enough for their nose/face size and shape; some will find that adding an additional twist-tie or two works better, and some may prefer to replace the twist-tie with a different metal piece. That's part of the reason the nose bridge slot is so great; you can effectively customize the firmness of the conforming metal piece to be what works best for you.
Additionally, we determined that the first component on a mask most likely to fail after repeated machine washing and drying is the bendable, metal nose piece; by making that piece removable and replaceable on our masks, we’ve increased the longevity of the mask and have allowed you to replace that part if/when it does fail at little to no cost (most of us have extra twisty-ties at home… you know, the things produce comes bundled in or bakery bags are tied with.)
Please note that the piece of twisty-tie material inserted into your mask when it arrives is cut slightly long; the long edges are folded on the outside of the nose bridge slot. This is, in part, so you can easily see the twist-tie when you receive your mask. If you'd rather the twist-tie not show, you can trim the excess length of the twist-tie so that it disappears inside of the slot (ours hasn’t fallen out yet.) We machine wash and machine dry our masks with the twisty-tie material still inserted; no issues so far, and again, when there is an issue, it’s easily replaceable.
You can wear your Reusable Cloth Face Mask with the nose bridge slot facing outwards or inwards; choose one or the other, because that will help you know which side of the mask is “in” and which side is “out” (you don’t want to put the “out” side against your face!)
To determine which size you need, take a flat ruler and place it next to your nose. Measure from the bridge of your nose to the point of your chin.
Choose Small/Medium if you measure LESS than 4.5” / 115mm
Choose Medium/Large if you measure MORE than 4.5” / 115mm and above
If you have facial hair, you'll probably want the Large. And if you measure exactly 4.5": we'd recommend choosing the Medium/Large size.
If the comfortable stretch ear loops feel a little tight initially, please take off the mask and try stretching the ear loops several times with your hands; this should effectively stretch the ear loops enough to provide a comfortable fit. The loops will also stretch over time to conform to your ears.
If the ear loops seem a bit long, simply knot them to shorten the length.
So, why not offer even more sizes and options? The demand for cloth face masks right now is huge; our focus is on manufacturing as many masks as we can and, thanks to your help, donating as many face masks as we can. Offering more sizes and colors slows down our production and shipping efficiency by a considerable degree. Once there's more cloth face masks out in the world, we will be able to offer more colors, sizes, and even different designs.
Two layers of 65% polyester / 35% cotton blend fabric
Our Reusable Poly/Cotton Face Mask is available in two layers of pre-shrunk non-medical-grade 65% polyester / 35% cotton blend fabric.
Our incredible sewing crew — the most talented crew on the planet, if we may brag for a moment — had to put their perfectionism aside so we could make as many masks as possible for the hospitals. It took a lot of convincing that every stitch needn’t be aesthetically impeccable; it needed to be strong, mostly straight, do the job a stitch does, and that’s it. That’s all to say — if you see what you think is ever-so-slightly “off” stitching that doesn’t impact the utility of the mask, we ask you to perceive it as a symbol of our crew’s work ethic.
Care Instructions, Info on Returns & Exchanges, Limited Guarantee Applies
Thank you for wearing a mask. Please firstname.lastname@example.org if you're happy with your mask *or* there's something that doesn't work for you. We want to hear from you!
For the health and safety of our crew, we can’t accept physical returns, repairs or exchanges for/of these masks. If your mask doesn't work for you, feel free to email@example.com Any issue with materials or workmanship on these masks will be evident immediately; beyond your immediate inspection of the mask upon its arrival, the mask is not covered under our Lifetime Guarantee.
For washing instructions, please see CDC: How to Wash Cloth Face Coverings and World Health Organization / Coronavirus disease (COVID-19) advice for the public: When and how to use masks (https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public/when-and-how-to-use-masks) for more information. Do not microwave or put in the oven.
We recommend washing your face masks in a reusable mesh laundry bag; this will prevent the ear loops from getting caught on other stuff in the washer and dryer and will help protect your mask.
We don't have any bleach so we haven't been able to test whether our masks hold up to repeated bleaching. We do know that repeated bleaching can weaken poly/cotton fabrics; however, we don't know how many bleaching cycles it takes for that to become an issue.
We also have not experimented much with ironing these masks; they may only be able to take low heat.
Warnings and Instructions For Use
We recommend that you read our Warnings & Instructions For Use. If you need more copies of the Warnings and Instructions For Use to distribute with masks that you are providing to others, please download this PDF and print additional copies on your home printer.
These guidelines are based on this FDA document; the guidelines may be subject to change. Please refer to the FDA website for the most up-to-date information.
Enclosed Face Masks are NOT Intended to Provide Liquid Barrier Protection
This mask is not a surgical device or a respirator and should not be used as a substitute for either of these devices.
Not for use in any surgical setting or where significant exposure to liquid, bodily or other hazardous fluids, may be expected.
Not for use in a clinical setting where the infection risk level through inhalation exposure is high.
Not for use in the presence of high intensity heat source or flammable gas.
65% Polyester/35% Cotton Note: These masks are not made of medical grade material
For adult use only. Wash these masks according to CDC and WHO washing guidelines prior to first wear. Wash routinely depending on the frequency of use. Do not microwave. Do not put in the oven.
Use of this mask is intended to be an addition to and not in substitution of all other measures recommended for the prevention of communicable diseases.
If unsure, consult your personal physician before wearing.
When washed and dried, secure the clean mask to your face to cover both your nose and mouth.
WARNING: Gaps between the mask and your face, or a loose fitting mask, will reduce the effectiveness of the mask. Once secured, refrain from touching the mask and your face in order to adjust its fit. Any hand contact with your face, or the mask itself once donned, can increase your risk of contracting or communicating an infectious disease.
Our mask is not the least expensive option out there. It’s up to you to determine if it’s worth the price. Some of you will ask why it’s more expensive. Our business model is unusual: we are designer, manufacturer, and direct retailer and our entire company shares the same 16,000 square feet in Seattle. Our starting wage is 15-20% above what is required by the city of Seattle (the highest in the U.S.), and it’s been that way for some years. We’re not trying to say we’re great and we don’t think we’re special or anything; we’re just explaining why our mask costs more.
Some of you may also wonder why our mask is so inexpensive; since the CDC updated their guidelines to advise that anyone who chooses to wear a cloth face mask can and that it could slow the spread of COVID-19, our mission has been to get as many cloth face masks out into the world as we can. Our goal has been a price that’s low enough to be accessible by many while still ensuring our business can pay its wages, benefits, rent, and other expenses.
We’ve built a small amount of padding into the price of our mask to cover contingency expenses such as increases in the cost of materials, slowdowns in efficiency due to key personnel unable to work, expenses related to increasing safety long-term such as installing permanent new hand-washing stations, and possible unforeseen issues. Bonuses were issued to the TOM BIHN crew for the months of April, May, and June. Now that we're back to making bags, the small amount of padding will be used to fund more donation masks.
Shipping Options and Costs
We will pride ourselves on fast shipping. However, many carriers including USPS and UPS are experiencing high volumes of packages and some shipments may be delayed in transit due to circumstances outside of our control.
USPS First Class Mail $4 (for up to 20 masks)
USPS Priority Mail $8 (for up to 30 masks)
USPS Priority Mail to Hawaii & Alaska $10 (for up to 30 masks)
UPS Ground $10
UPS 3 Day Select, 2nd Day Air, and Next Day Air shipping options are available at checkout.
USPS First Class International is $14 (for up to 20 masks)
Things We’ve Learned
In the two weeks we’ve been making masks, we’ve learned a lot. Our very first estimate (as mentioned in this news article) was based on a mask design quite different from the mask we now offer. We costed that mask based on making samples out of cotton fabric, not realizing that the specified material would be different, and as it turned out, quite difficult and time-consuming for us to cut, sew, and package due to the particular way that our factory is optimized for efficiency making backpacks and other bags. That was a painful experience because a standard we hold ourselves to is to make every effort to underpromise and overdeliver; our first estimate was the other way around.
Painful experiences are often the best learning experiences, as we’ve found in the decades we’ve been in business. We used what we learned to develop and master the design of our Reusable Cloth Face Mask — the past two weeks have been about brainstorming ways to increase efficiency, all while ensuring our commitments to our crew’s safety and the time devoted to those efforts also increases.
All of this is, in part, why it’s taken us so long to offer this mask to you guys, our customers: we needed to increase efficiency so we could make masks for you in addition to our bulk orders and the masks we’re giving away at no charge and we needed to be sure about our costing.
Here’s our pattern + instructions
Tom is currently self-isolating at home. He continues to design masks and bags in his garage workshop. Here's a quick video he made that shares some tips you may or may not already know on making masks faster:
Free DIY Sew or No-Sew Mask Options
We want you to buy our Reusable Cloth Face Mask because you want to, not because you think you need this particular mask. It’s our ethical duty to share various sources for making your own DIY mask at home; a few sources are listed below, but please note that we have not vetted, researched, or attempted to make these masks ourselves and cannot vouch for these options or guarantee or predict any results or outcomes.
If you have a neighbor or family member who will sew a mask just for you, that could also be a good option. We believe making sure everyone who wants to wear a cloth face mask has a cloth face mask will be a joint effort between companies like ours and the many talented and generous home sewers across the country.
CDC: Use of Cloth Face Coverings to Help Slow the Spread of COVID-19 (includes DIY mask methods, sew and no-sew)
T-Shirt Ninja Method (note: fold the remaining t-shirt material hanging below your face into the part covering your mouth and it becomes two plys.)
Bags in the Wild!
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