Recent customer feedback:
"I just wanted to thank Tom Bihn for an excellent bag and excellent service. I saw the Synapse in a magazine and checked out your website - your bags are rather expensive but I figured I'd give one a try (Synapse). It arrived ahead of time (the grey was backordered but came much more quickly than anticipated) and is very high-quality in both materials and craftsmanship. Thank you for creating such an excellent, well-designed product, and for the great service. Looking forward to years of use!"
"I got one of your messenger bags a couple years ago, to carry my Mac back and forth to work. Since then, I was issued a PC laptop at work, and I use the bag they gave me. It's coming apart. My wife says that I'm tough on things, and it's true. I think that there needs to be a hardened line of products like "Toughskins", or "Fisher-Price", or "Tonka" for adults like me. Your bag is the "Toughskins" of messenger bags, because I've only broken it in, not broken it.
Thanks for the quality product!"