We had hoped that temperatures would rise today, melting the snow and ice that made it impossible for us to safely get to our Seattle headquarters yesterday. Unfortunately, the winter storm has continued and Seattle is getting more snow and freezing rain today. We hope tomorrow will be a different story. Until then, we're answering your emails and phone calls (make sure to leave us a voicemail if we don’t pick up so we can return your call) from home but are unable to ship orders until we’re back at our Seattle headquarters. Everyone who placed an order due to be shipped today will be individually contacted. Questions? Email us.
Thanks for your understanding and support -- we've received countless emails from you wishing us safety and warmth, and we truly appreciate it.
Some people are still enjoying the winter weather.