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"This is a company and a product I highly recommend."

From the {position: relative;} blog:

"I’ve had an Olive/Wasabi Small Cafe Bag from Tom Bihn for almost 8 years. I love this bag - it’s the perfect size, it looks cool, and it’s very clean-lined.

One of the buckles broke yesterday. I emailed customer service about 15 minutes ago and have already gotten a response - they offered to fix it for free. But I decided to order a new one, because my old one is getting a bit frayed (and I can try a new color). This is a company and a product I highly recommend."