November 23, 2016

Holiday Schedule 2016


Expert Gift Giving Advice
Want help figuring out which bag to give? Give us a call (1-800-729-9607 U.S. & Canada or +1-206-652-4123 other countries) or Our Bag Experts—Mark, Kat, Mike and Matthew—are here and glad to help. Helping people find the right bag is one of our favorite things to do and it’s extra fun when it’s a gift.

Seattle Factory Showroom December Hours
We’re open Monday through Friday from 8:00am – 2:00pm.

Join us for our Factory Showroom Party on Saturday, December 10th from 10:00am – 2:00pm. Tom will be there (we might be able to convince him to do some rope tricks like in the old days at the Santa Cruz shop) and we'll have hot drinks and lots of cookies. Live music by our friends La Famille Léger from 11:00am – 1:00pm.

Gift Certificates
Available for purchase 24/7, 365 days a year, Gift Certificates can be a great spontaneous “thank you” or last minute gift. You can even choose to have a gift certificate emailed directly—and instantly—to the recipient (with a gift message!).

Holiday Shipping Schedule

Orders received by 12:30pm Pacific Time are shipped same day; orders received after 12:30pm Pacific Time are shipped the following day. Exception: in preparation for the last guaranteed UPS Ground day, we will be working a late shift on December 15. Please feel free to send us your favorite songs for our "working late" play list. All orders in by 5:00pm will ship the same day.

November 24th
Happy Thanksgiving! We're closed today.

November 25th
Happy Leftovers Day! We're closed today too.

November 28th
After a much-deserved four day weekend, the entire crew is back at work for our last debut of 2016. For more on the debut: read the debut thread in our Forums or check out the "Coming Soon" pages for our new designs.

December 13th
International orders: order today with UPS International Expedited delivery as your best bet for receiving your order by Friday, December 23. Note: UPS does not guarantee this service, but it is estimated at 2–7 days.

December 15th
Last day for folks on the East Coast and in the Mid-West to place an order with UPS Ground ($10) as their shipping method with delivery by or on Friday, December 23rd. Place your order by 5:00pm Pacific Time to have it shipped same day. And remember: you can still place an order and choose expedited shipping ($20 and up) for December 24th delivery up until Friday, December 23rd!

December 19th
US orders: last day to select UPS 3 Day Select with guaranteed delivery by or on December 23rd.

December 21st
US orders: choose UPS 2nd Day Air as your shipping method for delivery by or on December 23rd.

December 22nd
US orders: choose UPS Next Day Air as your shipping method for delivery on December 23rd.

December 23rd
It’s still possible to choose UPS Next Day Air with Saturday delivery for delivery on December 24th. Or if you're in Seattle, stop by our showroom: we're here until 2:00pm. :)

December 24th
We will be closed. Hope you enjoy the holiday—that’s what we’ll be doing! Orders received over the holiday will ship Tuesday, December 27th.

P.S.: There’s still the option of ordering a Gift Certificate with instant email delivery.

December 25th and 26th
We’re closed. See you on Tuesday, December 27th!

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We're the TOM BIHN crew: we design bags, make bags, ship bags, and answer questions about bags. Oh, and we collaborate on blog posts, too.