Here's some recent feedback we've received via email.
"Dear Tom Bihn,
My husband and I have just returned from just under one month on west coast USA and in Canada, where we travelled only with one carry-on Aeronaut bag each, plus a small shoulder bag (for this I had one of your backpacks, the one that actually fits into the Aeronaut if required, in which I stowed my handbag, plus reading material and extra clothing for the plane trips). We are in our mid-60s. For packing our Aeronaut bags we each used one large Packing Cube and two small ones. I did some careful selection of clothes ahead of time and we managed fine! It was a liberating experience and we are now getting ready for a trip to South America travelling the same way. None of our friends can understand how we managed it. I told them you need to have, first, the right head-set - who cares if you don't have multiple changes of clothes, as long as they are easily washed - and second, the correct luggage. Thanks heaps!
"I've had my Small Cafe Bag for just over a week, and it's fantastic. Just exactly what I was looking for - bag big enough to handle a few small electronic devices (camera, phone) plus a bit more, but not too small, and not so big that it's just a messenger bag. I love the quality, the little rings inside, the zippered front pocket, the back slash pocket, and the color (black/wasabi). Just wanted to say a big thank you to you all."
"I recently became an owner of a Tom Bihn Super Ego (my first ever TB bag) and I have to say I love it! I carry it everyday to work and even when I pop out to the shops and never complain about it. I even pack in the 2XL brain cell with my Dell Studio 17 .... even when I don't need to. I had my friend's 8 week old kittens scrambling all over it with their claws and there isn't a single loose thread or tear anywhere. The most rigorous use has been to a War Re-enactor's show where I wore it (with a laptop inside) for 5 hours straight. I made use of the sidebelt but other than that it was fairly comfy. I don't think your average laptop bag would have survived the trip (or my shoulder). I was also impressed with the box that my Super Ego arrived in. firstly, because you shipped it to England within 7 days! Thats faster than some of the UK national postal companies. Secondly, because it was in a box. When I've bought bags and pouches on-line, the retailer tends to stuff the pouches all inside the bag and then fold the bag into as small a space as possible before shipping out to the customer. This deforms the bag to such a degree that creases remain, which I find really annoying. It also makes me wonder just how much they care about their customers. Additionally, all the plastic wrapping and paperwork is also removed. Admittedly, this all saves weight and space but sometimes I do wonder if I have been sold a returned/second hand item. I was amazed to see the Super Ego, Brain Cell, Freudian Slip and Snake Charmer lying in pristine condition in the TB box (oh brown container of lovelies) with all the tags present and accounted for. I think the freudian slip still has the tag attached!
Anyhoo, just wanted to say I think the bag is excellent and I can't stop showing it off to all my mates! Thought you might like to know that the 2XL Horizontal Brain Cell fits my dell Studio 17 with the extended battery."