November 26, 2019

2019 Holiday Schedule

Ichiro the dog wearing a green reindeer antler headband, seemingly unamused..

A photo from our Not Very Successful Holiday Photo Shoot.

Expert Gift Giving Advice

Want help figuring out which bag to give? Give us a call (1-800-729-9607 U.S. & Canada or +1-206-652-4123 other countries) or Our Bag Experts—Cody, Kat, Matthew and Mike—are here and glad to help. Helping people find the right bag is one of our favorite things to do and it’s extra fun when it’s a gift.

Seattle Factory Showroom December Hours

We’re open Monday through Friday from 6:30am – 3:00pm. We’ll also be open a rare Saturday on December 14th from 10:00am until 2:00pm.

Gift Certificates

Available for purchase 24/7, 365 days a year, Gift Certificates can be a great spontaneous “thank you” or last minute gift.

Holiday Shipping Schedule

Orders received by 12:30pm Pacific Time are shipped same day; orders received after 12:30pm Pacific Time are shipped the following business day. Exception: in preparation for the last guaranteed UPS Ground day for orders shipping to the East Coast, we will be working a late shift on December 13th. All orders in by 4:00pm will ship the same day. Wondering if you can place your order after 12/13 and still receive it by or on 12/24? Consult this UPS Time-In-Transit map, which calculates the transit time for orders shipped from our Seattle factory, but know that UPS can add one or two business days to any orders shipped in December, depending on the volume they are experiencing.

November 28th Happy Thanksgiving! We’re closed today.

November 29th Happy Leftovers Day! We’re closed today too.

December 2nd The entire crew is back at work for our last debut of 2019. The first 1/2 of the debut will be stocked at 8:00am Pacific Time; the second 1/2 will be stocked at 1:00pm Pacific Time. Splitting the debut helps give folks with varying work, life, school and family schedules a chance to order.

December 13th Last day for folks on the East Coast and in the Mid-West to place an order with UPS Ground ($10) as their shipping method with delivery by or on Tuesday, December 24. Place your order by 4:00pm Pacific Time to have it shipped same day. And remember: you can still place an order and choose expedited shipping ($20 and up) for December 24th delivery up until Monday, December 23rd. International orders: order today with UPS International Expedited delivery as your last best bet for receiving your order by Tuesday, December 24. Note: UPS does not guarantee this service, but it is estimated at 2–7 days.

December 14th Our Seattle Factory Showroom is open today from 10:00am until 2:00pm. We'll have homemade cookies, hot coffee and tea, and bags, of course.

December 16th Contiguous US orders: last day to select USPS First Class Mail and USPS Priority Mail (an option for small orders $49 or under and for Alaska / Hawaii / APO addresses) for delivery by December 24th.

December 19th US orders: last day to select UPS 3 Day Select with guaranteed delivery by or on Tuesday, December 24.

December 20th US orders: choose UPS 2nd Day Air as your shipping method for delivery by or on December 24.

December 23rd US orders: choose UPS Next Day Air as your shipping method for delivery on December 24th.

December 24th-25th We’re closed. We'll be back at work on Thursday, December 26th at 6:30am.

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We're the TOM BIHN crew: we design bags, make bags, ship bags, and answer questions about bags. Oh, and we collaborate on blog posts, too.