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TOM BIHN: How and when to contact us. Or send us an email right now. / Call: 1-800-729-9607 / +1-206-652-4123

Seattle factory and company headquarters: 4750 A Ohio Ave S, Seattle, WA 98134
Order Online for Worldwide Shipping

You can place your TOM BIHN order online via this Web site 24 hours-a-day, seven days-a-week.

If you have questions or need help with the online ordering process, feel free to give us a call Monday-Friday, 9:00 AM to 4:30PM Pacific time, at 1-800-729-9607 (U.S. & Canada) or +1 206 652 4123 (other countries). Or, send us an email at customerservice@tombihn.com.

If your order is placed before 12:00pm Pacific time Monday-Friday, we can ship your order the same day. We ship worldwide via UPS and offer every shipping option from Ground (1-5 business days) to Next Day Air. Priority Mail is an available shipping option for customers in Hawaii and Alaska.

Toby Harnden with his TOM BIHN Brain Bag Laptop Backpack
Call or email Customer Service

If you have questions about our bags, an order you've already placed or are about to place, or anything else, contact us via email (customerservice@tombihn.com) or give us a call Monday through Friday, 9:00 AM to 4:30PM PST, at 1-800-729-9607 (U.S. & Canada) or +1 206 652 4123 (other countries).

Toby Harnden with his TOM BIHN Brain Bag Laptop Backpack Seattle Factory Showroom: Open Wednesday, Thursday, and Friday

Our Seattle Factory Showroom/Retail Store is open every Wednesday, Thursday, and Friday from 10:00am - 4:00pm. Exception: our store will be open by appointment only on Thursday, February 2nd, and Friday, February 3rd. Can't make it to our store during our open hours? We'd be glad to open just for you by appointment during our regular business hours. Email (customerservice@tombihn.com) or call us (1-206-652-4123) to make your appointment.

Address: 4750A Ohio Avenue South, Seattle, WA 98134