TOM BIHN: How and when to contact us. Or send us an email right now. / Call: 1-800-729-9607 / +1-206-652-4123

Order Online for Worldwide Shipping You can place your TOM BIHN order online via this Web site 24 hours-a-day, seven days-a-week. If you have questions or need help with the online ordering process, feel free to give us a call Monday-Friday, 10 AM to 5PM Pacific time, at 1-800-729-9607 (U.S. & Canada) or +1 206 652 4123 (other countries). Or, send us an email. If your order is placed before 2:00pm Pacific time Monday-Friday, we can ship your order the same day. We ship worldwide via UPS and offer every shipping option from Ground (1-5 business days) to Next Day Air. Priority Mail is an available shipping option for customers in Hawaii and Alaska. Note: Shipping and Customer Service will be closed on Monday (12/31) and Tuesday (01/01). We will reopen on Wednesday, January 2nd.

Call or email Customer Service If you have questions about our bags, an order you've already placed or are about to place, or anything else, contact us via email (customerservice@tombihn.com) or give us a call Monday through Friday, 10 AM to 5PM PST, at 1-800-729-9607 (U.S. & Canada) or +1 206 652 4123 (other countries).

Seattle Retail Store/Factory Showroom Our Seattle Retail Store/Factory Showroom features the full line of TOM BIHN bags. Since it is next door to our production factory, a visit to the showroom may offer you a look at TOM BIHN bags being made. Hours: Monday - Friday, 10:00 a.m. to 4:00 p.m. Note: We will be closed on December 31st and January 1st. We will reopen on January 2nd. Address: TOM BIHN Seattle Factory Showroom 2203 1st Ave S. Suite #200 Seattle, WA 98134

Phone Number/Email for (and directions to) the Seattle Store You can contact us via email (seattle@tombihn.com) or call us at +1-206-652-4123 or 1-800-729-9607. Need help finding us? These handy MapQuest directions might help. Another hint: we're on the 2nd floor of the Outdoor Research building, which is just a couple of blocks south of Safeco Field.