I love internet shopping, so much that most of the delivery guys know my address by now. About a year ago, I was out for an evening run and when I stopped at a junction, a FedEx delivery driver honked and waved at me. Turns out he had just been to my place and couldn't deliver my package, I got a lift back home from him and of course got my package too lol, plus I made a new friend!
I did find out something interesting though, the drivers apparently get paid for overtime if they have to deliver past a certain timing (varies by service), so that pretty much explained why updates on the websites were often inaccurate for me. I would get slips/alerts saying there was a failed delivery attempt, but the parcel would be redelivered the same night without me having to call CS.
So once I knew what was going on, I made friends with other drivers (from other services, including UPS)as well. I now have a great private arrangement with most drivers, they'll let me know if I have a package, and it'll be delivered late at night by default (which is great since no one's home in the day anyway), my packages get extra TLC and in the event I'm overseas, I don't have to worry about my packages being returned. Unless it's a rookie on duty lol
Wow...sounds like many of us have had good shipping luck except for that one time when [fill in odd scenario] happened. Thanks for sharing, everyone. I don't feel quite so bummed out any longer.
Of course, this helped:
(here's a closeup)
and was followed by this, which also helped:
But the icing on the cake was a nice email from Customer Service offering to make things better. Thanks, guys!
The girls at my office saw your photos, you might like to know you caused all the ladies at my office to abandon work for a good 30 mins oohing and ahhing at your handiwork (oh and include 1 male who couldn't work either, since they were crowded round my cubicle).
Last 3 shipments from TB have all been delayed by one day due to ups shipping delay. Only seems to happen with items from TB. Everything else I get from UPS is on schedule. Must be something with the route from Seattle to Chicago.
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