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Thread: Shipping Time

  1. #1
    Ben
    Ben is offline
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    Aug 2003
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    UK
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    Question Shipping Time

    I ordered a Braincell (Flame of course ) to the UK via International Express. I was informed (and research proved this) that the Braincell was the best sleeve out there so my purchase was an obvious one to make (I want to protect my lovely new Tablet PC).

    Now I'm sitting here waiting for it.........

    If only I knew how long it'll take I'd be OK (i.e. I wouldn't be drawing out the dimensions on a piece of paper and laying my TPC in the middle just to check (for the 4th time) it fits).

    From what I can gather it's up to 7 working days processing + up to 5 working days for the extra paper work for an international order (after which I get tracking info?) + 2 to 4 days in transit.

    So how long am I looking at? About 3 weeks? More? Less? I really need it in 4 weeks time. Any consolidation/help/predictions would be much appreciated.

    Ben

    PS: why the white text? I need to go and take a couple of paracetamol now because of the squinting ;-).

  2. #2
    admin
    Guest
    Hi Ben,

    We generally ship International orders within 2 days of receiving them - and how long it takes for the packages to arrive depends on which country you're in and how long customs takes with the package.

    Also, you should have received an email with your Global Express Mail tracking number. I'm sorry if you didn't receive that email.

    Ship time to the U.K. is usually very fast - taking only 3-5 days - could you PM me or email me at darcy@tombihn.com and let me know your last name, order number, and order date? Then we can figure out exactly where your order is.

  3. #3
    Ben
    Ben is offline
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    UK
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    Silly me! I got the Braincell yesterday (tues) and I gave my order late thurs. Amazingly good fast service. I'll be reccommending you guys big time.

    The bag (Size 5 BrainCell w/ simple strap) is fantastic. Just what I was looking for and fits my Acer C111TCi tablet PC perfectly. It feels so safe and has already turned a few heads (well I did go for the Flame Red!).

    The pocket in the front is also great. An unexpected plus as I thought the web page said the Braincell no longer had pockets.

    The strap is great too & really comfy. I was going to go for a Timbuk2 bag but I'm glad I went for a Braincell instead. It amazingly good.

    I've already given out your website address to a few who asked so if you get an influx of UK orders don;t say i didn;t warn you....

    Thank you for a great service and a great product.

    Yours Sincerely,

    Ben Hodgson

    A quiet rural backwater,
    Suffolk,
    England

  4. #4
    TOM BIHN Crew (we work here) Darcy's Avatar
    Join Date
    May 2003
    Location
    The far west
    Posts
    4,531
    Hi Ben,

    Yay!

    We do hear from customers in the U.K. that the shipping time is incredibly fast.

    Glad the bag and strap are working out for you, and I'm also quite impressed you went with the Flame! I would love to see everyone walking around with bags in vibrant, rich colors.
    Current Carry: Skookum Dog Citizen Canine prototype, Founder's Briefcase (every day carry), Small Cafe Bag (every day carry), Shop Bags (groceries, extra random stuff), Aeronaut 45 (travel), Synapse 19 (day hikes), Smart Alec (longer day hikes), Skookum Dog Road Duffel (Medium) (travel), Clear Organizer Wallet, Travel Stuff Sacks, Organizer Cubes

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