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  1. 04-07-2011, 09:43 PM #1
    backpack
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    Thank You Darcy!

    For the lovely pictures of gorgeous bags.

    The nice Blog updates.

    Your presence in the forum.

    The caring feel you bring to the forum, the blog, the website and all
    the virtual and physical entities, (the factory and shop) associated with Tom Bihn Inc.


    I sometime find the forum or the blog updated at such light speed that I wonder how you can do it.


    Thank You for all that you do!
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  2. 04-08-2011, 09:11 AM #2
    Darcy
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    Aw, thanks backpack! That means a lot to me (and us.)
    U.S. / Canada 1-800-729-9607 / Other countries: +1-206-652-4123
    Siquid mantica non capit, domi relinquendum est.
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  3. 04-08-2011, 11:49 AM #3
    Lani
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    I second Backpack's sentiments. Having a real person serve as a presence online means a lot to us customers. A lot of companies are jumping on the online/social media bandwagon but I think you guys really "get it"--it reminds us that you're regular folks like us, and that you're listening to the feedback.
    Representing Team ASPCA in the 2013 Santa Barbara Half Marathon on May 11. If you have ever adopted a cat or dog from a shelter, please consider a donation.
    Lani Teshima: A Dyneema diva with a closetful of Tom Bihn products!
    Publisher, The Travelite FAQ[/B]: Don't get saddled with baggage—free yourself & your mind by packing lightly! | Editor, MousePlanet: Detailed park guides, daily news & stories from all over the Disney kingdom | Technical writer
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  4. 04-08-2011, 12:51 PM #4
    rabergnc
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    What they said!
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  5. 04-08-2011, 03:42 PM #5
    dorayme
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    yes, yes, I feel the same way!
    Thank you Tom and crew for making such wonderful bags, being a conscientious customer focused company, and giving me a sense of organization and control over a part of my life that affects me almost every day, the things I schlep with me.
    my bags: S, LS, KP, mg'11, S, LS, COW, MCB, COW, LSB, SE, LSB, TT, SB, TSS4, BB, BB, FoJ, RS, F.O.T., LSB, K, LS, I w/AS, A, S, FJN, SE, 3-DC, MCB, PCBP, PCSB, CQPC, S, LSB, SB, TT, WF, I, CP w/AS, UT, LSB, CQPC, LS, RiPad
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