
Originally Posted by
Janine
I haven't been a member of this forum for very long, but from what I gather, the TB folks are walking a thin line regarding announcements. On the one hand, while it might be fun and generate interest to announce colors as they are being selected, they don't actually make the fabrics. We'd probably be disappointed if they told us a great new blue was coming, then had to renege later and tell us it wouldn't be available after all.
Here's a recent example: I think they did a really good job of timing the announcement for Ultraviolet. We didn't get notification until the fabric was ready and pre-orders were being taken. I still have to wait months to get all my Ultraviolet goodies, but I have plenty of time to plan, scheme, prepare, dream, drool, etc...all the while knowing that I will indeed receive some Ultraviolet items in the mail (hopefully soon!). I think I would have cried real tears if Ultraviolet was paraded about and then shelved because of manufacturing difficulties.
I do get your frustration, too. I don't know whether to "settle" for a Cafe Bag in one of the available colors or wait a little longer for new options. I did email Customer Support regarding color choices for the Co-Pilot recently. The next day I got a reply saying that no new color combinations were in the works, but the very day after that there was an announcement saying that Steel/Ultraviolet was available for pre-order. I know I timed my question at just the right moment to get a no and then a yes immediately after. But Steel/Ultraviolet was the combo I was hoping for, so it's all good in the end.