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  1. #1
    Registered User
    Join Date
    Dec 2010
    Posts
    21

    Unhappy Dates for all things purple

    After researching this forum for a few months now, Ive decided on a Tri-star and various other accessories - especially for a late xmas/early birthday pressies.
    So imagine my excitement, that all things purple/ultraviolet is being expanded to bags/linings etc....oooo
    Even better, my Sis is visiting me from the states in late March, and offered to buy/bring it over as an early birthday pressie!
    What timing I thought, but checking on the website, it seems any pre-orders will be early April, so my Sis will have visited by then.
    Any suggestions, apart from asking my Sis to delay her visit - the flights are booked!, and dont think she will understand.
    If an item is preordered, how far in advance can it be ordered and how soon after the preorder date is it shipped?
    Any help gratefully received.
    Worried....

  2. #2
    I work at TOM BIHN Katy's Avatar
    Join Date
    Oct 2009
    Location
    Pacific Northwet
    Posts
    827

    Talking

    Quote Originally Posted by Jaffa View Post
    After researching this forum for a few months now, Ive decided on a Tri-star and various other accessories - especially for a late xmas/early birthday pressies.
    So imagine my excitement, that all things purple/ultraviolet is being expanded to bags/linings etc....oooo
    Even better, my Sis is visiting me from the states in late March, and offered to buy/bring it over as an early birthday pressie!
    What timing I thought, but checking on the website, it seems any pre-orders will be early April, so my Sis will have visited by then.
    Any suggestions, apart from asking my Sis to delay her visit - the flights are booked!, and dont think she will understand.
    If an item is preordered, how far in advance can it be ordered and how soon after the preorder date is it shipped?
    Any help gratefully received.
    Worried....
    Hi Jaffa!

    You can place your order as soon as the color combination shows up on the product page. I recommend placing your order as soon as possible. We ship the pre-orders as soon as the bags come in. Sometimes the bags trickle in as they are finished, this is when you will benefit from placing your order ASAP as orders are shipped on a first come, first served basis. Also, place a note in the comments field during checkout that your sister will be visiting the states between ___ and ___ dates and we will do our best to get it to her in time. Sometimes it is not possible, in which case you would be more than welcome to cancel your order (note: We don't charge your card until it ships). But..sometimes we can make it happen.

    I hope this helps!
    If you have any further questions please feel free to email me: katy@tombihn.com
    http://www.tombihn.com
    1-800-729-9607 (US & Canada) 360-452-0115 (other countries)
    Siquid mantica non capit, domi relinquendum est.


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