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  1. 03-03-2010, 09:18 PM #1
    mtview
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    Email confirmation for order changes?

    Hi,

    Just wonder if I should get an email confirmation after sending an email to add some items to my back order? Since I haven't heard back, can I assume email is received and just wait patiently for my box to arrive?

    Thanks!
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  2. 03-04-2010, 07:25 AM #2
    Katy
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    Hi Mtview!

    It is possible we didn't receive the e-mail. :( You can send me an e-mail at katy@tombihn.com with your order number and changes and I'll make sure it happens :).
    http://www.tombihn.com
    1-800-729-9607 (US & Canada) 360-452-0115 (other countries)
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  3. 03-04-2010, 09:54 PM #3
    mtview
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    Quote Originally Posted by Katy View Post
    Hi Mtview!

    It is possible we didn't receive the e-mail. :( You can send me an e-mail at katy@tombihn.com with your order number and changes and I'll make sure it happens :).
    You have mail. Thanks!
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  4. 03-04-2010, 10:06 PM #4
    Katy
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    So do you! :)
    http://www.tombihn.com
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  5. 03-05-2010, 09:09 AM #5
    Darcy
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    mtview,

    Our records indicate we received and replied to your email to orderchanges@tombihn.com on the same day. The reply you received would have come from casey@tombihn.com - maybe it ended up in your spam filter? Hope this helps!
    U.S. / Canada 1-800-729-9607 / Other countries: +1-206-652-4123
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  6. 03-06-2010, 08:07 PM #6
    mtview
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    Hi all,

    Got all your emails. Thanks so much.

    Darcy,

    I did find the reply in my spam folder. Sorry :)
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