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  1. #1
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    Why the show room hours cutback?

    As one who looked forward to one day visiting the showroom so I could be surrounded by all that Bihn-ness, just curious. Who knows.... I may one day find myself in Seattle on a Friday afternoon, although probably not on the next visit to WA state.

  2. #2
    TOM BIHN Crew (we work here) Darcy's Avatar
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    We've found that most people who come to visit the factory showroom find us through our Web site (not much walk-in traffic on the 2nd floor!) and call to A) Make sure we're there to help them in the showroom and B) Ask if the factory crew will be there. Fridays work best for both, allowing us to give those who come to visit a more personal experience. It also makes the most sense staffing-wise right now. I hope you do come to visit! It's been a lot of fun for us to finally meet forum posters. We might expand showroom days/hours in the future...
    Current Carry: Skookum Dog Citizen Canine prototype, Founder's Briefcase (every day carry), Small Cafe Bag (every day carry), Shop Bags (groceries, extra random stuff), Aeronaut 45 (travel), Synapse 19 (day hikes), Smart Alec (longer day hikes), Skookum Dog Road Duffel (Medium) (travel), Clear Organizer Wallet, Travel Stuff Sacks, Organizer Cubes

  3. #3
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    Thanks for the explanation. It does makes sense - hopefully, at some point I will be able to arrange things to be in Seattle on a Friday PM. When we come to Washington we generally pass through Seattle on our way up to the Bellingham/Blaine area. Coming from coastal NC the flights almost always arrive late in the day and our departure from Seattle is usually really early.

  4. #4
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    Works for us - we'll be in Seattle on Friday 30 Jan. Our plane arrives at 12:20, we'll dump bags at hotel (at the airport) then shoot off to the showroom.

    I seem to be developing quite a shopping list! :+>

    Audrey
    (In Australia)

  5. #5
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    Works for me too, since at least for now I have Fridays off, and have finally re-reached Seattle, too Such a beautiful rainy day it is today ...

    timothy

  6. #6
    TOM BIHN Crew (we work here) Darcy's Avatar
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    Glad to hear that the new hours work for at least three people!

    FYI: This Friday, we'll be closing early at 3pm.
    Current Carry: Skookum Dog Citizen Canine prototype, Founder's Briefcase (every day carry), Small Cafe Bag (every day carry), Shop Bags (groceries, extra random stuff), Aeronaut 45 (travel), Synapse 19 (day hikes), Smart Alec (longer day hikes), Skookum Dog Road Duffel (Medium) (travel), Clear Organizer Wallet, Travel Stuff Sacks, Organizer Cubes

  7. #7
    TOM BIHN Crew (we work here) Darcy's Avatar
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    Update: we're now open Mondays only from 12:00pm - 5:00pm. But we will be open this Friday from 12:00pm - 3:00pm (later if necessary) just for falconea (and anyone else in the know who would like to come by.)
    Current Carry: Skookum Dog Citizen Canine prototype, Founder's Briefcase (every day carry), Small Cafe Bag (every day carry), Shop Bags (groceries, extra random stuff), Aeronaut 45 (travel), Synapse 19 (day hikes), Smart Alec (longer day hikes), Skookum Dog Road Duffel (Medium) (travel), Clear Organizer Wallet, Travel Stuff Sacks, Organizer Cubes

  8. #8
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    Quote Originally Posted by Darcy View Post
    Update: we're now open Mondays only from 12:00pm - 5:00pm. But we will be open this Friday from 12:00pm - 3:00pm (later if necessary) just for falconea (and anyone else in the know who would like to come by.)
    Fantastic - we will see you then! Plane is due to land at 12:30, we'll dump the luggage at an airport hotel then get to you hopefully before 2 pm. (Hopefully a lot earlier, but you never can tell!)

    Thanks!

    Audrey

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