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  1. #1
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    Holiday Box questions

    Hi TB crew, I was thinking of ordering a Brain Cell for another of my friends who has bought a 13" MacBook (that's three so far! Am I next?) and choosing the gift box option. Have a few questions though.

    I'm planning to have the box shipped to me, and then I'll wrap it and hand-deliver to my friend. (Don't want to spoil the surprise, ya know!) 1) Will the invoice/packing list be mailed separately, or will I have to get into the box to dig it out before I wrap and give? 2) Will the price show on the tags, or will you be blacking out the prices on the tags for the gift box orders?

    Thought I'd post this in the forum in case others had the same questions.

    Thanks!

  2. #2
    TOM BIHN Crew (we work here) Darcy's Avatar
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    Quote Originally Posted by Just View Post
    I'm planning to have the box shipped to me, and then I'll wrap it and hand-deliver to my friend. (Don't want to spoil the surprise, ya know!) 1) Will the invoice/packing list be mailed separately, or will I have to get into the box to dig it out before I wrap and give? 2) Will the price show on the tags, or will you be blacking out the prices on the tags for the gift box orders?
    Very good questions, Just!

    As of October, there are no prices on any of our hang tags.

    Here's what happens when you select to have your order gift boxed:

    We print out your gift card comments on card stock with an artwork
    template designed by Tom to go with the die-cut airplane logo card that
    wraps around the card stock. Then we put the gift card/plane card in a
    red envelope and affix it to the gift box.

    The gift box is decorated with stickers and sealed with one
    sticker. Then the entire gift box is put into a plastic poly mailer
    (with no stickers so it isn't too obvious) so that it doesn't get
    dinged up or dirtied on its way to you.

    If you are having the package sent to you and not directly
    to the giftee, we will include your receipt, cookie, and
    sticker in the plastic poly mailer but not inside of the gift box.

    If you are having the package sent directly to the giftee,
    we will send the receipt and sticker to you separately
    from the package.

    If you don't select gift boxing and your billing and shipping
    first and last names are the same, we will
    include the receipt in the box with the bag.

    If you don't select gift boxing and your billing and
    shipping first and last names are different,
    we will automatically send the receipt separately,
    just in case it is a gift.

    Now, if you want us to do something different than
    how we would normally -- for example, sending
    you the plane card without affixing it to the box
    so that you can hand-write your gift message --
    we can do that. Make sure to include any special
    instructions in the gift box text field on the basket
    page or in the comments field during the checkout
    process.

    Also: we aren't including a cookie inside of the gift
    box just in case the box doesn't get opened until
    the 25th. We don't want anyone getting a stale
    cookie on Christmas!
    Current Carry: Skookum Dog Citizen Canine prototype, Founder's Briefcase (every day carry), Small Cafe Bag (every day carry), Shop Bags (groceries, extra random stuff), Aeronaut 45 (travel), Synapse 19 (day hikes), Smart Alec (longer day hikes), Skookum Dog Road Duffel (Medium) (travel), Clear Organizer Wallet, Travel Stuff Sacks, Organizer Cubes

  3. #3
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    Thanks, Darcy, for your QUICK! and detailed response! Awesome!

    Also, COOKIE!!! =D

  4. #4
    TOM BIHN Crew (we work here) Darcy's Avatar
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    Quote Originally Posted by Just View Post
    Also, COOKIE!!! =D
    Have you received an order since we've been putting a cookie in the box of most orders? They are Cougar Mountain cookies -- made in Seattle. We order them once or twice a week in small batches to make sure they're extra fresh since there are no preservatives in the cookies. Right now the flavor is "Ginger Molasses".
    Current Carry: Skookum Dog Citizen Canine prototype, Founder's Briefcase (every day carry), Small Cafe Bag (every day carry), Shop Bags (groceries, extra random stuff), Aeronaut 45 (travel), Synapse 19 (day hikes), Smart Alec (longer day hikes), Skookum Dog Road Duffel (Medium) (travel), Clear Organizer Wallet, Travel Stuff Sacks, Organizer Cubes

  5. #5
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    Quote Originally Posted by Darcy View Post
    Quote Originally Posted by Just View Post
    Thanks, Darcy, for your QUICK! and detailed response! Awesome!

    Also, COOKIE!!! =D
    Have you received an order since we've been putting a cookie in the box of most orders? They are Cougar Mountain cookies -- made in Seattle. We order them once or twice a week in small batches to make sure they're extra fresh since there are no preservatives in the cookies. Right now the flavor is "Ginger Molasses".
    And here I thought you'd included Waikiki Beach White Macadamia cookies because of the destination in Honolulu!

  6. #6
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    Quote Originally Posted by Darcy View Post
    Have you received an order since we've been putting a cookie in the box of most orders? They are Cougar Mountain cookies -- made in Seattle. We order them once or twice a week in small batches to make sure they're extra fresh since there are no preservatives in the cookies. Right now the flavor is "Ginger Molasses".
    When did you start? I didn't get one. It's no problem, though, it's not like my one order is keeping you in business. And I am sure my order was before the "great cookie addition".

  7. #7
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    Wink

    Quote Originally Posted by Alicia View Post
    When did you start? I didn't get one. It's no problem, though, it's not like my one order is keeping you in business. And I am sure my order was before the "great cookie addition".
    I didn't get one either and I ordered two Aeronauts.

    I feel so violated.





    <G>

  8. #8
    TOM BIHN Crew (we work here) Darcy's Avatar
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    Keep checking your mailboxes!! You'll get cookies soon.
    Current Carry: Skookum Dog Citizen Canine prototype, Founder's Briefcase (every day carry), Small Cafe Bag (every day carry), Shop Bags (groceries, extra random stuff), Aeronaut 45 (travel), Synapse 19 (day hikes), Smart Alec (longer day hikes), Skookum Dog Road Duffel (Medium) (travel), Clear Organizer Wallet, Travel Stuff Sacks, Organizer Cubes

  9. #9
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    Man, you guys are so sweet! I am trying to convince my husband he needs an Empire builder. It hasn't been an easy sale (he's kinda cheap), but if he gets a new job he is getting one. His current bag is just not nice enough for the image he needs to portray. And it is so heavy; the few times I have had to move it I could barely lift it.

  10. #10
    TOM BIHN Crew (we work here) Darcy's Avatar
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    Quote Originally Posted by moriond View Post
    And here I thought you'd included Waikiki Beach White Macadamia cookies because of the destination in Honolulu!
    Sometimes we do have those, but not this week.
    Current Carry: Skookum Dog Citizen Canine prototype, Founder's Briefcase (every day carry), Small Cafe Bag (every day carry), Shop Bags (groceries, extra random stuff), Aeronaut 45 (travel), Synapse 19 (day hikes), Smart Alec (longer day hikes), Skookum Dog Road Duffel (Medium) (travel), Clear Organizer Wallet, Travel Stuff Sacks, Organizer Cubes

  11. #11
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    Alicia, tell your husband image is eveything in the corporate world.
    Buy the best and cry once!
    Tom Welch > Mesa, Arizona, USA
    Author of 101 Financial Ratios 5.0
    Travel Lite & Smart

  12. #12
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    cougar mountain!

    cougar mountain cookies are so good. i got an apple-oat breakfast cookie on an alaska airlines flight & i almost cried.

  13. #13
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    For How long are the holiday boxes going to be available?

  14. #14
    TOM BIHN Crew (we work here) Darcy's Avatar
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    Quote Originally Posted by backpack View Post
    For How long are the holiday boxes going to be available?
    Hi backpack!! Happy Holidays!

    Gift Boxing will be available until 2:00pm on Friday, December 21st.
    Current Carry: Skookum Dog Citizen Canine prototype, Founder's Briefcase (every day carry), Small Cafe Bag (every day carry), Shop Bags (groceries, extra random stuff), Aeronaut 45 (travel), Synapse 19 (day hikes), Smart Alec (longer day hikes), Skookum Dog Road Duffel (Medium) (travel), Clear Organizer Wallet, Travel Stuff Sacks, Organizer Cubes

  15. #15
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    Quote Originally Posted by Darcy View Post
    As of October, there are no prices on any of our hang tags.
    Not true!
    I recived this week a gift box with two bags. One of them has a price on the tag.

    Fortunately I had to open the box before to give it.

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