I was doing a random good search for a new laptop bad that would fit my Lenovo X1 Carbon. Someone said they loved the Tom Bihn bag's so I took a look. After a little verification, I found the RISTRETTO FOR 13" would fit perfectly! So I went to order the Black/Wassabi and come to find out it was not available, so I inquired and was told the black was no longer offered and there was no telling what color combination would be offered in the future. WHAT! As a network systems engineer, I cannot be seen with a less then perfect laptop bag.
Sadly, this made me want it more. I would check daily and after many visits to the site, none were available.
I booked a trip to Getrman, and still, no Ristretto's :( I did however order a Tri-Star with packing cubes since I knew my current travel bag would not be up to the challenge. When it arrived, I instantly knew great care and attention when in to making it. I did a couple of test packs and wondered how I ever lived without it!
This only increased my resolve to have the Ristretto. I e-mailed Hannah asking if there were any laying around and to my surprise, she said there were 2!!!!!!! My order was easily placed with a note to ship the one on Hanna's desk!
I am happy to say the Laptop bag was made with the same attention to detail and is a perfect fit for my X1!
Both the bags and customer service are of the highest quality.
Customer for life,