I love Bihn backpacks and find them very well designed. They lack on very critical feature, however, in my opinion.
I greatly dislike the thin and uncomfortable grab handle on the top of the packs. This is a complete design flaw. There are times when I cannot wear the pack and need to carry it using the strap and I find it very unpleasant. Virtually all other higher-end pack makers place a little bit of padding on the grab handle, or at the very least , they make it a wide strap and then fold it over and sew it double thick so it is more comfortable to hold.
This would be such a simple thing to do and would greatly improve the bags in my view.
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