I have a Medium Cafe Bag with the strap and shoulder pad that came with it. I discovered, rather painfully, that I should probably look for an alternative shoulder pad to switch out with the original. It seems that with a tank top or various summer tops the original shoulder pad digs into my shoulder. No soft gripping material here. Mine has very pointy "teeth" on the underside of the shoulder pad. I thought about replacing the whole strap but mine is permanently attached on one side to the bag.
Any thoughts would be appreciated. Thanks!