Got my beautiful black dyneema aeronaut an hour ago....zipper issue?
I just got my beautiful black dyneema aeronaut about an hour ago and I wonder if anyone else in the forums has had any issues with the zipper on the main compartment zipping around the 2 corners on the main flap. The left zipper is the one I have the issue with. When I attempt to zip it closed, it stops right when I hit the corner and I have to really grab ahold of the bag with my left hand and really tug to get the zipper to go around the corner. It's not smooth and usually my fingers slip off the zipper because it's so hard to pull. I've checked and checked and there is nothing catching the zipper underneath. When it goes around the other corner, same issue. Plus, the zipper makes a scraping sound when it's zipping that is highly unpleasant. The zipper on the right is perfect. Goes around the corners fine, is smooth and doesn't make that scraping sound.
I just wrote to customer service to see if they can help. Never had an issue with a zipper on a TB product before (and I have lots)... so I'm thinking this is highly abnormal. Just curious if anyone else has had this issue with the zips or might know something I could try.
This is a deal breaker for me if the zipper can't be made to work better.
Thanks in advance.