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  1. #1
    Registered User
    Join Date
    Aug 2012
    Posts
    2

    New Ego and the Absolute Strap stitchwork

    So, having consolidated from a desktop + netbook setup to a 15" MacBook Pro, I sadly discovered that it would be necessary to trade in my ID for a roomier Ego.

    And man, I know that the Super Ego and Empire Builder are even larger, but this baby feels big! Will I get used to it? I'm 6'2" and fit, so it's more the experience I'm wondering about than the amount of strain involved.

    Also—and yes, I'm picky—would you call this stitchwork on the included Absolute Shoulder Strap up to par? I've owned Tom Bihn bags for six years and was a little dismayed when this arrived:

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    You'll note that the "cauterized" strap-end to the left was cut on a diagonal, which I've never seen in a Tom Bihn product before. The opposing strap-end is perfectly flush as usual. Granted, this is merely cosmetic.

    If the stitching strikes you as something likelier to give way within a year or two, that's another matter entirely.

    Thanks for reading!

  2. #2
    TOM BIHN Crew (we work here) Darcy's Avatar
    Join Date
    May 2003
    Location
    The far west
    Posts
    4,249
    Welcome, Jarno82! No, we would not consider that stitching up to par. It is a cosmetic issue -- the stitching won't fail -- but we would be glad to replace the strap for you. Send us an email (customerservice@tombihn.com) and we'll arrange for a new strap to be sent along with a Return Service label for the current strap.
    U.S. / Canada 1-800-729-9607 / Other countries: +1-206-652-4123
    Siquid mantica non capit, domi relinquendum est.

  3. #3
    Registered User
    Join Date
    May 2006
    Posts
    469
    I carry a 17"MBP in a Super Ego,along with a lot of other stuff.
    You will be just fine.

    Welcome.

    Ed

  4. #4
    Registered User
    Join Date
    Aug 2012
    Posts
    2
    Thanks, all. Return underway, still a happy customer after six years.


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