My new Aeronaut arrived the other day and I'm very happy. However, there is a long crease on the cover of the main compartment both inside and out. I'm guessing this is where the bag was "folded" in the box while shipping. Any idea on how to get it out?
Here's the outside:
And the inside:
My guess is that it will work itself out after some use. Maybe what it needs is to go on a nice trip? :-)
Probably somewhere warm and humid, like the beach!
Originally Posted by nukediver
If it's going to the beach, it's going without me. I know most people like to go there for vacation. Not me....I prefer to explore.
To ease the crease, use it to store your soft (nothing with zipper or drawstring with hard pull) out of season clothes, tightly packed, leave it in its shipping box and don't remove the tag.
Wait for a couple of days, it should be gone, if there is still a trace of the crease, wait a week. After that, contact the lovelies at Tom Bihn Inc.
My guess is that after reading that post on Monday, the above lovelies are going to post here, email you or both with a much better solution.
Hmm.. I agree, it should work itself out. Backpack also had some wonderful ideas :).
However, it shouldn't be that creased to begin with. Can you send me an email with your order number?
I don't think it left the factory creased, but, after 7 days of being in a box, the crease probably appeared. Of course, I may be wrong.
But I'll send you an email with my order number.
I've used backpack's suggestion before with my Mom's Aeronaut that somehow got a slight crease (purely from too much other stuff piled up on it), but folded up a comforter to fill out the bag and set it out on the patio in the afternoon sun. You pack it and it should be fine. Good luck.
A question....since the crease is on the flap both outside and in, wouldn't it make more sense to stuff the mesh pocket on the lid rather than the entire bag? By stuffing the lid, I have a better chance of actually stretching the crease.
I think you should stuff both the lid and the bag otherwise the lid will slump.
I have the lid open and hanging down as one would say then getting things in and out of the bag. The lid is not zippered up.
After a few hours, no difference.
My other thoughts are:
1) A wrinkle release spray
2) A clothes steamer
3) wetting the crease slightly and using a portable hairdryer.
I'm just not sure how the ballistic nylon will react. (And I should know this.)
Can't remember what my bag looked like when I pulled it out of the box, and I really don't store it empty. I have it stuffed with all of my TB-dedicated cubes & organizers, along with a few other travel things I use every time. But it really looks to me as though this is the natural behavior of semi-structured nylon kind of collapsing on itself. It seems to me that a more important test would be to find out what it looks like when the bag is packed. If you have a crease that stays in place when the bag is full, it would seem to be more a sewing defect.
I decided to try a clothes steamer on the crease and it really helped:
The after photo actually looks worse than it really is. (It looks gray but the bag is black.)
I'll probably go over it again.