I am one of the many who have been waiting for the Synapse for over a year. In the meantime, I bought and use a Smart Alec. One of my favorite features of the SA is the padded carry handle at the top of the backpack where the shoulder straps meet the bag. It really adds that 'extra touch' that separates a regular backpack from a Tom Bihn.
From looking at the pictures of the Synapse, it appears the carry loop is just a simple flat strap. Is that correct, and if so, is there any chance of getting one with a padded loop. Thanks.