I got an Empire Builder a while back with the "ultimate" shoulder strap.
I put "ultimate" in quotes because it has, in truth, been FAR from ultimate. It has these little rubber-ish dots that are supposed to keep it on the shoulder... but a good portion of the dots have come off of the strap, and the neoprene stretchy material is incredibly slick against most coats or suit jackets.
Has the strap been improved, and if so, can I get mine replaced?
Also, do you guys have any plans for something LARGER than an Empire Builder? I need more space! Something with a bigger front pocket, or better, more area in the zippered section.