We're working on a blog post and an email to all folks with Citizen Canine bags about this to be published/sent out soon. Here it is:
Third Times the Charm
Not All Poop Bags are Created Equal
The Citizen Canine was developed to use commonly available rolls of plastic dog waste bags ("Bags of Board" and similar), and we wanted to include a roll of bags so everyone would see how the bags load and also could start using the Citizen Canine right away. As we were about to release the Citizen Canine, we came across BioBags - similar in function to the standard plastic waste bags but compostable. We thought that was pretty cool and are always eager to support a green alternative whenever available. We tested the BioBags in the Citizen Canine and thought they worked pretty good.
However, as we've used them more and more, we've discovered that BioBags will sometimes jam up in the dispensing mechanism inside the Citizen Canine, and are harder to load on to the dispenser than the non-compostable variety of bag. This was very sad indeed, as we really think that otherwise BioBags work great. (The good news is that the BioBag folks are working on a new way the bags get rolled and hopes to have these available in early 2012: as soon as they are available we'll be testing them.)
We then started shipping the Citizen Canine with a roll of generic brand of plastic dog waste bags. These initially seemed to work OK. On further review, we found the perforations that separate the bags varied greatly from roll to roll: those perforations on some rolls were not adequate to allow the bags to be torn apart easily.
So, we're back to square one and will be shipping the Citizen Canine with the original "Bags on Board" brand bags starting the week of January 16th 2012.
Now, if you've already received your Citizen Canine and it came with BioBags or un-branded, generic bags, no need to fret: just give us a call (1-800-729-9607) or email (email@example.com) if you'd like us to send out a roll of "Bags on Board" at no charge. And if you've found either of these bags work to your satisfaction, more power to you!