Week of 27 May, 2007 - 00:00 to 2 June, 2007 - 23:59

Care instructions have been added to our F.A.Q. Thanks, Lisa, for your suggestion!

You love your TOM BIHN bag. You take it everywhere with you, and soon it begins to show a little dirt, or at least you figure it must be getting dirty. So how do you clean it?

We recommend hand-washing your TOM BIHN bag with a mild soap -- environmentally-friendly dish soaps work well, but as always, with any soap, test it on a small, inconspicuous area of the bag before you use it on the entire bag. Fill your sink or bath tub with warm water, add a little soap (a little goes a long way!), and let the bag soak for a half hour. If there are visible spots of dirt, gently rub the area with a wash cloth, or you can apply a little soap directly to that spot and let it soak. Rinse your bag thoroughly (this is a lot easier if you've only used a little bit of soap!) and lay your bag flat to dry on top of a bath towel.

Methods we DON'T recommend:

"This summer, I am commuting from uptown Manhattan to SoHo for a part time job. I am also going to school part time as well. On the four days I am working, the Cafe Bag carries everything I need to stay occupied during the long commute while keeping things out of my pockets (I'm not a big fan of having stuff in my pockets). I have taken it with me on several trips back to California and it has become my default daily bag. Where I used to shuffle things from one bag to another, I no longer need to do that with my Medium Cafe Bag, and I've in fact given away some of the bags that my Tom Bihn products are slowing replacing! With my cafe bag, I know that when I am carrying it, everything I need is within arm's reach."

Read the entire post in the TOM BIHN forums

Just like our regular Organizer Pouches but with added padding, Padded Organizer Pouches will add an extra pocket of organization to any bag. Because they are lightly padded, they are great for protecting and organizing small electronics. And like all of our Organizer Pouches, the Padded Organizer Pouches zip shut with a #5 YKK coil zipper with a plastic slider which is less likely to damage sensitive electronic gizmos. Available in sizes Mini ($7), Small ($9), and Large ($11).

Customer Jim D. recently posted a rave about TOM BIHN customer service (we're so flattered!) on his blog, Real Central VA:

Exceptional customer service

"What the Tom Bihn company did was provide “Raving Fan” customer service. This is one of my real estate goals - to provide service and value so exceptional, so out of the ordinary that people want to talk about it - tell their friends, write about it, and above all, as I will do with Tom Bihn - use my service again."

Just like our regular Organizer Pouches but with a clear front window, the Clear Organizer Pouches are simple pouches will add an extra pocket of organization to any bag. The clear window allows you to know what's inside. Available in Mini ($6), Small ($8), and Medium ($10). Various colors.