Why a shoulder strap isn't included with some of our bags

Occasionally, a customer will ask why we don't include a shoulder strap with the Brain Cell, Aeronaut, Western Flyer, Zephyr, Checkpoint Flyer, or Empire Builder bags. Here's why:

  • Our Absolute Shoulder Strap can be used with 13 different TOM BIHN bags. Many customers have more than one of our bags. Instead of collecting a new Absolute Strap with each bag purchase (and paying for it each time, too) they can buy one Absolute Strap once and switch it between the bags.
  • Sometimes customers already have a non-TOM BIHN shoulder strap that they'd like to use with their TOM BIHN bag.
  • Usually when you do get a free strap included with a bag (with the exception of our Standard Messenger Strap which comes with our messenger bags!), it's a pretty rudimentary (read: not high quality) strap. The Absolute Shoulder Strap is $30 because it's the best shoulder strap we've found. We don't want you using a cheap shoulder strap that might break on a heavy bag - especially if your laptop, camera, or other equipment is inside!
  • darcy | 4 November 2008 12:09 pm | |