On TB Customer Service
"So I contact customer service and explain what's happened. I got a brilliant e-mail from Josh [TOM BIHN Customer Service Associate], explaining that UPS have accepted responsibility (how on earth do you guys do that???) and that they're overnight expressing me a new bag to arrive on the Friday before I have to leave. Perfect." -- Read the entire post by MarkA from our TOM BIHN forums.
darcy | 21 November 2007 10:45 am | Customer feedback |
