“So far, I absolutely love this bag. Every little design detail is just about right on the money. As I huge fan of heuristics, usability and product design I have been completely impressed with the whole package. The use of space, the positioning of pockets, the little details… everything is just smartly laid out so that you don’t have to fidget and fumble for what you are looking for.
I should also mention the fact that the customer service is top notch. Darcy is amazingly patient and helpful; I also made a mistake on the night I ordered the bag (wrong color) and called about 10 minutes after customer service closed… I think Tom himself picked up the phone and made the correction immediately. It does not get any better than that, my friends.”