Yes, we’re usually a little wimpy about snow in Seattle. But it’s snowed about 4″ already and the roads are pretty icy and dangerous. This means our Seattle Retail Store may be closed Friday (we are still going to do everything we can to get there to open it!) and, worst case scenario, we may not be able to ship out orders that day, either. In the unlikely event that we are unable to ship orders Friday, we will upgrade all orders to the next shipping method at no charge and ship them out on Monday – resulting in the orders being delivered on time or ahead of schedule.
Questions, concerns? Call us at 1-800-729-9607 (no answer? We’re on the other line with a customer – please leave a message and we’ll give you a quick call back) or email us. Don’t worry: we will make sure you get your new bag in time for Christmas.