Thursday is the last day to place an order for guaranteed delivery on Friday, December 23rd. To receive your order on Friday, we recommend you select UPS Next Day Air ($20.00 – $40.00) as the shipping method. Questions? Email us at inquiries@tombihn.com or call us at 1-800-729-9607.
Below is an email we received yesterday from a customer. Emails like this one really make our day here in the office.
To Customer Service – Shipping department,
Today I ordered a Buzz online, and it was past 2:00 pm PST, past the cutoff time for shipping the same day.
I called the 800 customer number, and a very nice lady (sorry, missed the name), said she’ d talk to the shipping dept. and see what can be done.
Continued after the break.
Well, a few hours later, I get an email, the bag has shipped, and will arrive 12/22 – very, very fast!
THANK YOU SO MUCH FOR GOING OUT OF YOUR WAY to accommodate a customer, way beyond the call of duty.
May I say, this has spared me quite a bit of embarrassment, as I planned it as a X-mas gift for my wife, and had it arrived too late… well, my plan was to make an imitation Buzz from Trader Joe’s large brown paper shopping bags and stick that under the tree together with a promissory note that it’s just a stand in for the real thing that will arrive shortly. Needless to say, you spared me effort and humiliation. Thank you again, and I suspect I’ll be a repeat customer… hopefully less tardy next time.
Cheers,
T.B.
Those are the customers initials — they don’t stand for Tom Bihn!
