We’re upgrading the TOM BIHN Forums and adding some new features on Saturday, April 2nd from 9:00am – 12:00pm PST. During that time, you will not be able to access the forums. We hope you’ll check back later that day to see the new forums and we’ll post on Monday a list of all the changes. Thanks for your understanding.
Since our move to a new, larger Seattle factory space in late January, we’ve been working on ramping up production to meet the demand for our bags. That means hiring new sewers, figuring out which new sewing machines we need, and planning how to optimize our production schedule.
We’ve also been thinking of our Seattle retail store/factory showroom (the only place to buy a TOM BIHN bag besides through our website) and working to make real that vision of a larger showroom with enough wall space to showcase all of our designs while giving you enough table space to try them out. It’s a work in progress, and while we don’t yet have a Grand Opening date, we will open on Saturday, April 16th from 11:00am – 4:00pm for those of you who have been patiently waiting for our store to open. The new address is: 4750A Ohio Avenue South, Seattle, WA 98134. We’ll post directions and more information as April 16th approaches. Excuse our dust, and trust that, once the store and factory are finished, we will extend an invitation to you (and everyone else) to join us for a Grand Opening party. If you will be in Seattle from out of town between now and April 16th, or you really need to visit the store, email Katy and we’ll see what we can do. Thanks for your continued patience!
You’ll find us and other companies that manufacture in the U.S. via the ABC News “Made in America” map.
Two weeks ago, Tom had surgery to repair a torn rotator cuff; he had too much fun on his rowing team. He’s recovering well and will be back at his prototype sewing machine within the next few months. Until then, expect that in-process designs such as the knitting needle case and Camera Insert will be delayed. Thanks for your patience.
Our factory is up and running smoothly at our new location and we’re working this week and next on the construction of our new Seattle retail store/factory showroom. We expect to open the showroom soon; we’ll keep you posted and as soon as we have an opening date, we’ll share it with you. Thanks for your patience!
Above: the slatwall and brick walls of the new showroom space.
Araceli uses an end-cutter as she lays up the plys of fabric for Irma to cut.
Irma finesses her Lightning saw through the plys of 500d Cordura.
Multiple plys of Wasabi and Steel 500d Cordura is cut. It’s amazing how many bags we make with Wasabi lining.
If you emailed us between 10:00pm Saturday night and 10:00am Sunday morning PST, it’s likely that we didn’t receive your email due to a problem with our server. We really don’t want to miss your emails, so please try to resend anything you sent during that time period. Our apologies for the inconvenience.
Now shipping within one business day:
The Smart Alecin all colors: Black/Crimson/Steel, Black/Black/Steel, and Black/Steel/Solar.
From Katy, our Customer Service expert:
“I bought a Kindle to encourage myself to read more this year. Its compact size and weight will encourage me to carry it with me everywhere as some of the books I like to read tend to be heavy. We pack light, why not read light? Maybe I’ll finally get around to reading Anna Karenina.
If you’ve read a really good book recently, feel free to email me. I would love to know what our customers recommend and in turn build my Kindle library.”
“i’ve gotten so spoiled by my aeronaut. i can pack in it for a trip up the coast, to the mountains, across the world, and anyplace else. it will even hold a camping chair for my trips to india! i’d be lost without it.
but, i must point out a couple of things…
first, if you’re flying air india and approach the ticket counter in new york with just an aeronaut on your back and no bags to check, you will have to deal with very confused looks from airline personnel because everyone else who is in line with you will be checking in two big suitcases, and will be carrying an overweight roll aboard onto the plane. if you’re connecting to air india from another flight, you may be asked again and again if you checked your bags through at your origin. on top of that, the person checking you in may have trouble getting you checked in because their computer wasn’t designed to accommodate a value of zero for the number of checked bags.
second, because you’ll walk right out of the airport while everyone else who was on your flight waits around the baggage carrousel for their bags, the person picking you up may not be there waiting for you. make sure that you let the person who’s picking you up know that you don’t have any checked bags so they arrive on time to pick you up rather an half an hour later.
third, you will have to deal with people staring. don’t worry, they aren’t staring at you – you don’t have toilet paper stuck to your shoe (well, i hope you don’t!). they’re checking out that gorgeous pack on your back! it’s alright. and if someone stops you and asks, and if you have time, describe the highlights of your lovely bag.
finally, you will get so spoiled with your aeronaut, tri-star and western flyer, that if you ever have an issue with your back that necessitates using a roll aboard suitcase rather than your tom bihn bag, it will motivate you like nothing else to get your back back in shape so that you don’t have to deal with a roll aboard and can continue to enjoy the freedom that these bags offer.”