“But the Empire Builder has exceeded my wildest expectations. Start with the shipping box — it’s sturdy far past the need, and taped all around the bottom to ensure that no matter what abuses the box may endure during shipping, the contents will be protected. Open the box and you find…exactly what you ordered! No ‘sorry but… is on back order. No marketing brochures. No exhortations to purchase Gevaila coffee, Reader’s Digest books, or any ‘maybe you’d also like this…’ offers. And unlike the $70, 10-workday wonder I last bought, there also was no gratuitous certificate and thank-you letter for purchasing ‘a bag of fine quality you’ll carry with pride for years.’
The product itself delivers a message of quality, craftsmanship and pride.
The bag itself is a wonder. High quality materials. Higher quality construction. Design that is intelligent and inspired. my two adult children have seen and handled the bag, and I think I’m going to have to put it in my will. I’m confident I’ll have it for years, no matter what my commute does to it. I have a Dell laptop, charger, Blackberry and charger, personal cell phone and charger, DayTimer notebook, assorted keys, cables, books, magazines, train schedules, lunch, bills and other mail I haven’t gotten to and more. And the bag isn’t even half full, even with the number 4 Horizontal Brain Cell I also bought. I think my laptop actually sighed with relief when I slid it in to the Brain Cell.”