We sent Sam Levin, a laptop and iPod bag expert, of Inside Mac Radio our Super Ego Messenger Bag for review. Sam does an excellent job of explaining the features of the Super Ego. You can listen to his thoughts on the bag here.
Customer Feedback and Holiday Shipping Update
Thursday is the last day to place an order for guaranteed delivery on Friday, December 23rd. To receive your order on Friday, we recommend you select UPS Next Day Air ($20.00 – $40.00) as the shipping method. Questions? Email us at inquiries@tombihn.com or call us at 1-800-729-9607.
Below is an email we received yesterday from a customer. Emails like this one really make our day here in the office.
To Customer Service – Shipping department,
Today I ordered a Buzz online, and it was past 2:00 pm PST, past the cutoff time for shipping the same day.
I called the 800 customer number, and a very nice lady (sorry, missed the name), said she’ d talk to the shipping dept. and see what can be done.
Continued after the break.
Well, a few hours later, I get an email, the bag has shipped, and will arrive 12/22 – very, very fast!
THANK YOU SO MUCH FOR GOING OUT OF YOUR WAY to accommodate a customer, way beyond the call of duty.
May I say, this has spared me quite a bit of embarrassment, as I planned it as a X-mas gift for my wife, and had it arrived too late… well, my plan was to make an imitation Buzz from Trader Joe’s large brown paper shopping bags and stick that under the tree together with a promissory note that it’s just a stand in for the real thing that will arrive shortly. Needless to say, you spared me effort and humiliation. Thank you again, and I suspect I’ll be a repeat customer… hopefully less tardy next time.
Cheers,
T.B.
Those are the customers initials — they don’t stand for Tom Bihn!
Imago Metrics Reviews The Super Ego
“We evaluated the Super Ego under everyday circumstances. The toughness of the fabric was well suited to casual brushes with metal surfaces such as those that might be encountered in a typical commuter, outdoors or light duty professional settings. It fared very well in scuffs against concrete, subway doors,trees, thorns and the usual combatants of the urban village street. To test the protected zippers, we subjected Super Ego to a 10 minute shower- Not a drop of water was discovered inside. Considering the replacement cost of potential content electronics, this was deemed a success- instilling great confidence in its ability to withstand a typical downpour.”
There Is Still Time for Delivery By The 23rd!
December 19th, 20th, 21st: Select UPS 2nd Day Air shipping to receive your order by or on December 23rd. UPS 2nd Day Air rates range from $12.00-29.00, depending on what you order and where you are in the country.
December 22nd: Select UPS Next Day Air shipping to receive your order on December 23rd. UPS Next Day Air rates range from $18.00-40.00, depending on what you order and where you are in the country.
Of course, any time is a good time to get a Gift Certificate for that special person on your list. Gift Certificates are available in amounts of $20, $50, $100, $150, $200, and $250.00. They can be delivered via email or via regular mail with one of our cool plane cards and stickers.
TechNewsRadio Podcast Review of the Brain Bag
TechNewsRadio.com has posted a podcast review of the Brain Bag, Monolith, Soft Cell, and Absolute Shoulder Strap.
Listen here.
Steve Holden of TechNewsRadio has also posted pictures of the bags he received for review with some super cute product models who make the box the products came in seem almost as fun as the products themselves:
Staff Picks: Best Gift You’ve Ever Received/Favorite Holiday Memory
During this holiday season, we will feature our employees’ selections of the best gifts.
Sunga (VP of Sales and Administration):
Donna Summer’s Greatest Hits when I was 11 years old! I think it was my first album that was brand new to me and not a hand-me down from one of my older siblings.
Nicole (Seattle Store Warrior):
Gosh ummm… this is going to sound really cheesy but just being around my family (especially now that I’ve been living away from home) is worth more than any gift ever. If I had to actually pin down a “best gift ever” I’d
have to say the wireless card I got for Christmas a few years ago for my
laptop.
Nicole’s favorite holiday memory:
Yikes, tough one. One year, when I was quite a young one, my family
decided to take us to midnight mass instead of going to church on
Christmas morning. We had dinner at my grandma’s house, stayed up late
(some of the kids took naps) then went to church around 11:30pm. By the
time we left church everyone was a little tired but instead of saving
presents for Christmas morning Mom and Dad let us open presents when we got home. Being up in the middle of the night when it’s pitch black with nothing but the lit up tree to shed light on what was in the packages that were being opened was a really all around cool Christmas experience.
Then… when we woke up on Christmas morning we still had stockings. Fun.
Darcy (VP of Marketing):
I know someone has to be getting me Season 2 of Arrested Development
on DVD this year, and that’s going to be it! Other than that,
gift donations to animal rescue charities have always meant a lot to me.
The Brain Bag: Highly Recommended by Imago Metrics
Yet another incredibly detailed review of a Tom Bihn bag by Imago Metrics. This time it’s a review of the Brain Bag. My favorite part of the reviews by Imago Metrics are the pictures of everything they were able to fit inside the bags. They give you an excellent idea of the capacity of the bags. See for yourself!
Two More Days For $7 Ground Shipping
There are two days left (Tuesday, Dec. 13th and Wednesday, Dec. 14th) to use UPS Ground Shipping ($7) to receive guaranteed delivery of your order by December 23rd. If you’re on the West Coast, you may be able to select Ground Shipping for delivery by Dec. 23rd up to December 19th. Email or call us at 1-800-729-9607 to confirm which shipping method will get your order to you on time.
Need a last minute gift? Gift Certificates can be ordered and delivered electronically on the date you choose up to December 23rd at 2:00pm.
Be sure to check out our Holiday Guide for more gift ideas and our full holiday shipping schedule.
Staff Picks: Best gift for busy person/person who has everything
During this holiday season, we will feature our employees’ selections of the best gifts.
Tom (President/CEO):
Here in the Seattle area, there’s an effort to make the holidays less
about *stuff* called
“Waste Free Holidays”. Unlike the “buy nothing”
movement, it still allows our acquisitive species our seasonal
indulgence, but promotes giving experiences rather than stuff.
Theatre tickets, tours, museums, spa visits — nothing to clutter your
basement, just experiences.
Darcy (VP of Marketing):
As a Salon.com Premium member,
I get access to all the great
writing Salon.com has to offer, and also some Premium member perks such
as magazine (Wired, the New Yorker, etc.) subscriptions. The latest
magazine I’ve been offered a subscription to is called
Green Light.
The preview issue on their Web site has an great section called “50
Great Green Gifts”. I don’t think I’ve ever found a better gift
guide! They have enviro-friendly gifts — cute Koala Bear stuffed animals made in California, beautiful
Japanese wood bath mats, human and eco-friendly diamonds — perfect for anyone on
your list. I think either a Salon.com subscription or one of the great
gifts Green Light recommends would make someone very happy.
Nicole (Seattle Store Warrior):
Hmmm… I’m a busy person. Laundry Service! 
Sunga (VP of Sales and Administration):
ACLU membership
The Jimi Wallet SD Clip
Wondering where to put that vital, but easy to mislay digital media for your camera, pda or cell phone? Try the Jimi wallet with optional SD clip. The Jimi is a next-generation wallet — simple, unfussy, and made out of recycled and recyclable materials. Slip out the money clip that comes with the Jimi and replace it with the SD Card clip and you’ll be able to store 2 SD cards as well as 2 SIMM cards, while still leaving room for a few bills.
