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“Hello, I just want to say thank you for being such a great organization. I was in desperate need for a new bag for my new MacBook Pro and my last bag just would not fit. I don't go for cheap stuff and my old bag was made in the US and something I found in NY five years ago. I had never heard for Tom Bihn but I'm going on a trip next week and today I needed a bag. We found your store online and I was only dreaming that it could possibly be this good. You totally exceeded my expectations. I can't believe I've never heard of Tom Bihn bags before. I'm making it a point to tell all my friends about your bags. I'm already in love with my Brain Bag and Monolith 4X for my MacBook. The store members were extremely friendly and knowledgeable and I also picked up a Jimi Stealth because it's just so cool. I can't believe the great, high quality, durable and well thought nature of this Brain Bag. I think I'm going to be in love for a long time. My first trip is next week to San Francisco, then Reno, NV, then Dallas, TX, back to Oakland, CA and then back to Seattle. I can already imagine how easy it's going to be with this bag. Thanks!!! ”

— N.

“I recently purchased your ID laptop bag with a Brain Cell for my girlfriends birthday. I shopped at least 5 different stores in town (Knoxville, TN) assuming it would be easy to find what I was looking for and I was WRONG! Most of the bags that I found available were junk. I'm not one to buy sight unseen but I was desperate and found your site (Google). After deciding the ID best suited her purposes I ordered one days before she was leaving for three weeks of training in Boston (she really needed a new bag). I had a frustrating experience with a memory card shipment only a few days before and sweated out whether I would see your shipment in time. The ID/Brain Cell not only arrived right on time but they exceeded my expectations (most importantly she loved it). You have an excellent product and first class service. Dealing with your company has been worth every penny. Thank you.”

— F.P.

“I just received my Super Ego messenger bag and was worried that it wouldn't hold everything that I needed.. I have been searching more than 2 yrs for a bag that could multi task a! nd expa nd in a massive way in accordance with my work. I had sunk to carrying a large L.L. Bean Boat and Tote bag to hold all of my work stuff (policies, documents, calendars, lunch, thermos, cell phones,various gadgets, and even some medical supplies). I outgrew several brief cases as well as tried to streamline (only to discover that I needed everything). As soon as I received the Super Ego, I started loading my stuff into the bag and praying. After everything was in, I had room left over... and I don't have to dig to the bottom to find something because everything has a place. If I had heard about the Super Ego bag several years earlier, I could have saved myself from buying a closet full of back packs, totes, and brief cases. I'm glad my search is over. Thank you!”

— Scott

“Just got my ID bag with the Brain Cell – this is the best bag I have ever had! Your company is a well-oiled machine and your products are amazing.”

— Patrick Wilen

“So I just opened up the package containing my new Empire Builder. Very cool, I'm thinking ... admiring all that black and gray and anticipating the red inside. Verrrrrrry cool ... all that red. Now how do those divider thingies work? Couldn't quite figure it from the Web site. Ah! Perfectly! Those are keepers. And a couple of nifty zip pockets to boot!

"So as you can see, I was major pumped, and this was BEFORE I realized there was more under that flap. In my defense I'd like to say I had visited about a dozen bag-maker Web sites prior to sending for this item. So I had a head-full of features, none of them attached to any particular bag.

“Wow. Thanks.”

— ww

“LOVE the MITRE! This is our 3rd one for the office!”

— Henry Leutwyler, Talk To The Hand

“Hey Tom, I have been using your Monolith bag for sometime now. Today, I was driving down the street, and coming to a stop, my door opened and my Powerbook fell to the ground. I thought that my screen was toast, but when I opened it up, all I found was one small crack on the bottom case. Thank you for your great case.”

— Matt

“I realize my computer is a machine, but your Web site is so personable that I actually enjoyed the time I spent shopping. Not only does the Web site inform, but it entertains as well. Normally I feel like a string of 16-digits and a three digit security code when I shop online, but I felt like a person here. The Web site, particularly the forum, helped me immeasurably; I feel like I'm ordering exactly what I need, and I know exactly what I'll receive. Thanks.”

— Jens L.

“Wow. The bags are fantastic. The Smart Alec is just too cool. We are very happy. Thanks again for making such a great product line. It's so cool to have tools that are so well designed and so well made. I took the bags in to show the guys who buy the computers. They pick them up and look at them and say ‘These are really really nice bags.’”

— Gary O'Brien, The Charlotte Observer

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