We're here Monday - Friday, 9am - 4:30pm1-800-729-9607 or +1-206-652-4123 You can also talk with us via Twitter, Facebook, and skype.  
4750A Ohio Avenue South Open: Wednesday - Friday 10am - 4pm Or by appointment during our business hours on Monday and Tuesday: 
Seattle Factory Tours: please contact us for details. Our Seattle Store is located at our company and factory headquarters. You'll find our entire line of bags at the store and, on most days, see our factory crew in action making them. WORLDWIDE UPS CARBON NEUTRAL SHIPPING
Order before 12:30pm PST, Monday - Friday, and we will ship your order same day. Questions? Email or call (1-800-729-9607) us. We're here and happy to help. Last minute order change? Our shipping crew is happy to assist as long as your order hasn't already shipped. Email them: shipping@tombihn.com Your order will arrive in a quality recycled cardboard box with the TOM BIHN logo. 
We ship via UPS; each shipment is certified Carbon Neutral, which means we pay for carbon credits to offset the emissions generated by the shipping process. We pay for this and you don't because we believe it's part of our responsibility as a business. But we didn't stop there: we were one of the first companies to work with UPS to have our shipping and packing certified environmentally friendly. Use this handy time-in-transit map to determine when you'll get your order if shipped via UPS Ground. |
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